About Us
RL Kawalan Pro Sdn. Bhd. is a professional security service provider with over 18 years of experience. Our services are designed to give you peace of mind, knowing that your property and assets are protected by a highly trained and reliable team of security guards. Let us help you protect what matters most.
Our Security Guard Services Process
With years of experience in the industry, RL Kawalan Pro Sdn. Bhd. has become a trusted name in providing efficient security services to various businesses. We take pride in our ability to develop and maintain close relationships with our clients, allowing us to provide customized security solutions that exceed their expectations. By developing a deep understanding of our clients’ business requirements, we are able to provide a comprehensive security plan that ensure their safety and peace of mind. We prioritize staying up-to-date with the latest security trends to ensure that our clients receive top-notch services at all times.
Quality Objective
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To ensure the competency of employees by providing at least 1 session of training for every staffs annually.
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To achieve at least 75% customer satisfaction annually (for customer which more than 4 guards)
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To achieve <5 customer complaint that related to operation per month
Quality Policy
We believe that quality is the cornerstone of excellent security services. As such, RL Kawalan Pro Sdn. Bhd. is committed to :
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1) To effectively meet and satisfy our customer's, and other relevant interested party’s requirements and expectations by providing quality services.
2) Continually strive to improve the Quality Management System.
